Six Sigma – Improving An Internal Process

CSD made a significant contribution to Novo Nordisk Canada Inc. as the project lead on a project aimed at improving an internal process used by most employees every month. The process had time consuming and rated unsatisfactory by users for a long time. CSD was able to motivate a project team to develop a superior future state process, implement quick wins during the project phase to show users short term benefits before the launch of the actual process. CSD showed an amazing energy and commitment during the project to keep the project team on the right track, asking the sensitive questions, challenging the team to go further, but mostly, is a great mentor for what can be done. The project team is now working on their own to automate the developed manual process which was an idea that came up by the team during the project meetings. Thanks to CSD for bringing Six Sigma to Novo Nordisk Canada – you showed us the way to be successful.

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